Returns, Order Cancellation and Price Changes

Returns and Other Problems

Our core philosophy, is we are here to serve you.  We want you to be happy with your purchase.

If something arrives damaged in transit, we will replace it or repair the item if no replacement exists.

Please note that if you have any problem with a shipment, you should contact us by email at  

If you change your mind, and want to make a return, or if you just do not like the product, we will accept a return.  You have a limited period of time to let us know and receive a cash refund, and a longer period of time to let us know for a store credit.  

Certain items cannot be returned.  Items sold as blems, factory seconds, sale itemsdemos and similar language are sold as is.  Firearms cannot be returned once transferred to you by your local dealer, and Ammo cannot be returned. Clothing cannot be return once worn. Hazardous Materials and Gift Cards are not returnable.

For shipping and restocking fees, we try to keep this real simple:  If we made a mistake and sent you the wrong product, or if the product arrived damaged, we will replace it free of charge and pay for all shipping.  Returns for any other reason, you will pay for shipping and a modest restocking fee.

For the full return and refund policy and process, please read here.

Order Cancellation

Cancelling an order is probably the hardest thing we do.  If we can help you, we will, but please work with us: our small team is working hard to move forward and build products and ship your purchase to you.  Cancellations are done next.

Most cancellations involve a cancellation fee, which helps us offset the high cost for us to handle such a request.  Backorders are never assessed a fee.

Also, recognize that some requests just cannot be met.  Many times, it is like trying to catch a bus leaving the bus stop, and our forward momentum has moved to far to stop the order from shipping.

Please read here for more information on how to cancel an order.

Price Changes

The nature of our business, in a number of "lines" is such that our prices are fairly dynamic to the market, so you may see individual prices of unique items change quite frequently.  This is because collectibles have a unique demand cycle, and prices can change day to day.  Because of this, we cannot offer a best price refund if the item you purchase subsequently has a lower offering price.  In fact, it is more likely that you will see unique or limited items go up in price, but it does happen that they fluctuate downward as well.