Special Orders, Reservations and Layaway
From time to time, we offer our customers the ability to reserve, or pre-order an item before we have the item in inventory. In these cases, a reservation fee is taken to reserve your order. We also may order an item from the factory and ask for a deposit. Generally the amount and terms of the deposit and your ability to cancel are listed in an email, or are in the listing on our Website. Once a order or reservation is placed, it may take an extended period of time for your item to arrive. We cannot guarantee when that item will ship, but will keep you advised, and give our best efforts to expedite, when needed. Cancelling an order that is taking an extended period of time is not without penalty of cancellation.
For Layaway and holds placed, we ask for a minimum of 25% down payment. The length of the hold varies, case by case. For layaway, we do not offer layaway on all items. If we accept a layaway, we expect 1/2 of the balance after the deposit to be paid in 30 days, and the final payment within 60 days.